Frequently Asked Questions

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance. 

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Can I request a custom order?

Absolutely! Please use the contact form to get started. 

What size are your books and can I request a different size?

Most of my books are 9 x 6 inches. I can remake most any book in that size. 

I offer some 9 x 7 inch journals, but I cannot offer scrapbooks/photo albums/junk journals in this size. This size is made strictly of heavy writing paper instead of cardstock. 

I also offer some 11 x 9 inch journals I can replicate some scrapbooks in this size, but the number of pages available may be reduced due to the binding method. 

I offer this as rough guide to keep in mind for custom orders, but if you have another size in mind you can always ask! 

I live in a country not listed in your shipping options. Can you ship to me? 

Please contact me for shipping estimates and I will be happy to check. I currently only have countries I am familiar with shipping to available. 

What is your normal processing time to ship an order?

Any ready to ship item will be sent within 3 business days of payment.

Currently, I have a two week processing time for made to order items. These items are made especially for you when you place your order. Handmade takes a little time, but is definitely worth the wait! 

Custom orders vary, but once we work out the details it is usually a two week processing time after payment is received. If I have to order specific supplies, the time may be longer. We will be in touch through the process, so I will keep you up to date.